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Commitment to Quality and
Customer Service
 Arrowhead
has always been committed to providing our customers with quality
products at a competitive price. Arrowhead set in motion a plan to
formalize our business system and with our employees' help and determination,
we achieved our ISO 9001:2000 Registration. ISO 9001:2000 is an internationally
recognized standard of quality performance.
The motivation behind our plan of achieving ISO 9001:2000 certification
was based on the internal goals and beliefs in Arrowhead and our
dedication to providing our customers with quality products. Arrowhead's
company mission is to become the preferred supplier of molded composite
and plastic products to our customers and to establish proprietary
products as a significant part of our business. Arrowhead's commitment
to achieving this goal has driven our workforce to pursue and complete
this monumental task.
Arrowhead holds a positive outlook towards continually improving
all aspects of business. This outlook enables all employees to have
the responsibility over their functions within their departments
and ultimately the final products that are produced. The management
team supports this effort by providing proper training, tools, materials
and guidelines that permit all employees to perform at the best of
their ability.
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